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terms and conditions

Access to and use of this site is provided subject to the following conditions:

1) By using this site you agree to be legally bound by these terms, which shall take

effect immediately on your first use of this site. If you do not agree to be legally bound by all the following terms please do not access and/or use


2) AT Canvas may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by AT Canvas. Your continued use of after changes are posted means you agree to be legally bound by these terms as updated and/or amended.


Ownership of the site


1 - This site is owned and operated by AT Canvas herein referred to as ' AT Canvas’, 'we,' ‘us’ and 'our'. All content included on our site, such as prints, photographs, illustrations, images, text (referred to as 'Content') is owned by AT Canvas or our content providers. All Content is protected by English and International copyright laws. For the protection of AT Canvas and our content providers, images may be watermarked.


Use of content

2 - You may not copy, reproduce, republish, download, post, broadcast, transmit or otherwise use the content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any content except for your own personal, non-commercial use. Any other use of  content requires the prior written permission of AT Canvas or relevant copyright owners.


3 - Images of people or places displayed on this site are either the property of AT Canvas, or used with permission of the copyright owner. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Terms & Conditions or specific permission provided elsewhere on the Site. Any unauthorised use of the images may violate Copyright Laws, Trademark Laws, the laws of privacy and publicity, and communications regulations and statutes.




4 - Our site and its contents are provided to you on an 'as is' basis. we make no warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement to the fullest extent permissible pursuant to applicable law.


5 - Although we use our reasonable best efforts to ensure the accuracy of the Content on our site, we make no representations or warranties as to the accuracy, correctness, or reliability of the Content. There may be technical inaccuracies, typographical or other errors, programming bugs or computer viruses in this web site or its contents. Further, we make no representations or warranties that the functional aspects of our site will be uninterrupted or error-free, or that our site or the server that makes it available are free of viruses or other harmful components. By using this site you acknowledge that its use is at your own risk. As a convenience, our Web site may link to other Web sites that may be of interest to you but are not under our control. These links do not imply an endorsement by AT Canvas and we are not responsible for the availability of, or the content contained in, any linked site.


Limitation of liability


6 - If any of our products are delivered damaged or defective then we shall not have any liability to you, unless you notify us in writing by email of the problem within 7 working days of the delivery of the products.  This does not affect your rights of cancellation as below.


7 - If you do not receive the products ordered by you within 20 days of the date on which you ordered the same, we shall have no liability to you unless you notify us in writing by email of the situation within 7 days of the date on which you ordered the products.  If so notified, our only obligation will be to refund to you the amount paid by you for the products. 


8 - AT Canvas will not be liable to you for any indirect or consequential loss or damage arising out of any such occurrence and AT Canvas shall have no liability to pay any money to you by way of compensation other than to refund to you the Price paid where you are so entitled.


10 - You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase the products from the Site. The importation or exportation of certain of the products to you may be prohibited by certain National laws.  No representations are made by AT Canvas as to this and no liability is accepted in respect of the export or import of the products You purchase.


11 - Notwithstanding the above, nothing in these Terms is intended to limit any rights you may have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our or the supplier’s negligence.


Pictures sent to AT

12 - It is solely and without exception the responsibility of the person sending pictures            to the site to ensure that they have the permission of the copyright owner to use the image.

13 - By sending your picture to AT you warrant that::

13.1 it is your own original work or that you have the written permission of the copyright owner and that you have the right to make it available to AT Canvas for all the purposes specified above;


13.2 it does not infringe any law; and


13.3 you indemnify AT Canvas against all legal fees, damages and other expenses that may be incurred by AT Canvas as a result of your breach of the above warranty; and


13.4            you waive any moral rights in your contribution for the purposes of its submission to and publication on the site and the purposes specified above.

Cancellation/ Refund Policy


14 - Subject to clause  below, you may cancel your contract with us for the products you order at any time up to the end of the seventh working day from the date you receive the products. You do not need to give us any reason for cancelling the contract.


15 - To cancel your contract you must notify us in writing. You should use the email contact address set out in the Order Form.


16 - AT Canvas will refund your payment for the Price for the products after deducting the costs of postage, packaging and shipping provided;


16.1            Notice of cancellation has been properly received.

16.2 The products are re-despatched by you to us at your cost by means of secure packaging within 7 days of delivery.


16.3 If the products are damaged, you are required to particularise that damage comprehensively, in order that AT Canvas can properly assess that damage.  Failure to do so may result in a refund being refused.

17 - In the event of cancellation by you and if you do not return the products delivered to you then we shall be entitled to deduct the direct costs of recovering the products from the amount due to be re-credited to you.


18 - If the products you have ordered through this site are bespoke and created explicitly and uniquely for you we are not able to offer you a refund or cancellation once the order has been accepted. However, this does not affect your statutory rights.


19 - All prices are inclusive of VAT. (where applicable) Shipping, postage, packaging  and transit insurance can be charged as an extra, at the supplier’s discretion and are correct at the time of entering the information onto our database. The total cost of your order is the price of products ordered plus delivery charges as stated upon the website and detailed on the order form. Further, an additional charge for special delivery may be payable as notified on the site.

20 - For all orders received for shipment beyond the boundaries of the European            Union; any applicable duties for the import of products into chosen countries from the UK are the responsibility of you, the ordering customer

21 - Payment can be made by any of the methods specified in the payment section of  this website. By placing an order, you confirm that the credit or debit card that is being used is your own, or is being used with full authorisation of the card holder.

22 - All credit and debit card holders will be subject to validation checks and             authorisation by the card issuer. If the issuer of your card refuses to authorise             payment to us we will not be able to process your order, nor will we be liable for             any delay or non-delivery of product(s) as a result.


23 -  Once the credit card payment has been processed and payment in full for the            price received, then AT Canvas will send to you by email confirmation of your order by way of acceptance to the email address you have provided for on your order form.


24 - All payments must be made in pounds sterling.

Refusal of Transaction


25 - We reserve the right to withdraw any products from this website at any time. Wemay refuse to process any transaction for any reason or refuse service to you at our sole discretion.

26 - To be eligible to purchase products on this website and lawfully enter into contracts under English law you must:-


26.1Register by providing your real name, phone number, Email address, invoice and delivery address and payment information


26.2Be 18 or over years of age


26.3Possess a valid credit or debit card

27 - By making an offer to buy products, you specifically authorise us to transmit information or to obtain information about you from certain third parties specific to financial authorisation including but not limited to your debit or credit card number and credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.




28 - The supplier will deliver the products ordered by you to the address you give on the Order Form for delivery.


29 - Delivery will be made as soon as possible after your order is accepted and in any event within 20 days of Your order.


30 - You will become the owner of the products you have ordered when they have been delivered to you.  Once the products have been delivered to you, you will be responsible for insurance as they will be held at your risk and we will not be liable for any loss or destruction.




31 - We reserve the right to cancel the contract between us if the products are no longer available for sale by the supplier.


32 - If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible, but in any event within 7 days of your order.  We will not be obliged to offer any additional compensation for disappointment suffered. 




33 - We have made every effort to display as accurately as possible the colours of the Products that appear on the Site.  However, as the actual colours you see will depend upon your monitor, we cannot guarantee that Your monitor’s display of any colour will be accurate.




34 - Unless otherwise expressly stated in these Terms or agreed, all notices from you to us must be in writing and send by email to Us at and all notices from us to you will be displayed on the Web Site from time to time.




35 - We shall have no liability to You for any failure to deliver the products You have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, a breakdown of systems or network access, flood, fire, explosion or accident. 




36- If any part of these Terms is unenforceable (including any provision in which we exclude our liability to You) then enforceability of any other part of these conditions will not be affected.




37 - You acknowledge and agree to be bound by the Terms of our Privacy Policy and the Legal Notice. 




38 - Except for the supplier, our directors, employees or representatives, a person who is not a party to the Contract has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.




39 - The Contract between us shall be governed by and interpreted in accordance with English law and the English Courts shall have non-exclusive jurisdiction to resolve any disputes between us. 




40 - These terms and conditions, together with our current Web Site Prices, delivery details, contact details, Legal Notice and Privacy Policy, set out the whole of our agreement relating to the supply of the products to you by AT Canvas.  Nothing said by any salesperson on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any products offered for sale by us.  Save for fraud or fraudulent misrepresentation, We shall have no liability for any such representation being untrue or misleading. 



Privacy Policy


1 AT Canvas values your privacy. This statement outlines our information gathering and dissemination practices for this website.


Data Protection Act


2 - We are conscious of our responsibilities under the Data Protection Act 1998. We shall endeavour to process in accordance with that Act any personal information relating to you from which you may be identified. We shall not retain information relating to you longer than is necessary for the purposes for which it is obtained.


Collection and use of data


3 -  On many of our pages you can order products, make requests and view and submit information. The types of personal information collected on these pages are: name; address; e-mail address; phone number; financial information including details of payment mechanisms; and information on goods and services which are purchased. Such personal information is collected only as part of an explicit ordering process or when requesting additional information. This information allows us to process and fulfil your order, and to contact you if we need to obtain or provide additional information.


Disclosure of data


4 - As a general rule the information which you supply will be processed purely for the purpose(s) for which it is supplied and collected. However, we may on occasion use your information for the purpose of providing information to you about special offers, services, products and features on our website which we consider may be of interest to you and for other related marketing purposes. We may share your information with reputable third parties for the purposes of fulfilling any order which you may make. Otherwise, we will not reveal your personal or contact details to any third party in any circumstances other than with your specific consent or where not to do so would involve breaking the law. Your information may be transferred in connection with a sale or other disposal of all or a portion of AT Canvas.


Data Collection via web site logs


5  - Our web site logs information about your visit that is automatically recognized by the Web server, such as your IP address and the link that brought you to us (such as a link from a search engine).They also provide information about the pages you visited whilst on the site. We use this information for internal review to improve the content of our web site. It is then discarded, and is not shared with other organizations for commercial purposes. No contact information or personal data is collected via our web site logs.


Your consent


6 - By using our web site, you consent to the collection and use of your information as outlined in this privacy policy. We may change our privacy policy at any time and without notice. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.




7 - In some areas of the site we use "cookies". A cookie is a software application that enables a site to customise its services to the interests of the user. This is achieved by tracking the user's navigation of the site and storing that information on the user's hard drive. For example, a cookie can be used to store registration information in an area of the site so that a user does not have to provide it on subsequent visits to that area.


8 - Cookies are used to better personalise the content, banners and promotions that you will see. We may use this information to research and understand how our user's habits are similar or different so that we can enhance your experience on our Web site.




9 - You have a right to know about the personal information AT Canvas holds about you. You also have a right to have your data corrected or deleted. Please e-mail questions or requests for more information about AT Canvas's privacy policies to Anyone may request the removal of his or her name from AT Canvas’s marketing database by sending an e-mail to You must provide your name, complete street address, city, country, post code and e-mail address. Any data we hold on you will be deleted from our existing files upon receipt of such notice. If you have any queries about this Privacy Statement or wish to resume receiving information which you may have previously opted out from receiving, please contact us via telephone on 01603 757888 or write to us at:







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